Cherysh Oat

I needed an exchange and Tasha handled the details with great care and efficiency.

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I ordered the wrong sized boat cover and needed to arrange for an on-site visit to make an exchange. Tasha was a great help with this process.
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Pros:
  • Service

User's recommendation: Give them a try - you won't regret doing business with Kapscomoto.

Dennis T Ref

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Land O Lakes, Florida

EXTREMELY POOR PRODUCT AND CUSTOMER SERVICE!

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KapscoMoto - EXTREMELY POOR PRODUCT AND CUSTOMER SERVICE!
KapscoMoto - EXTREMELY POOR PRODUCT AND CUSTOMER SERVICE! - Image 2

KapscoMoto, the company that offers this product doesn't stand behind it at all. I bought the "NEH Waterproof Durable Tear-Resistant RV Motorhome Fifth Wheel Cover.

Covers Class A B C Fits Length 26'-30' Feet New Travel Trailer Camper with Zippered Panels" a few months ago. The wind tore a small hole in it. KapscoMoto just said "tough cookies". I see "tear resistant" in the actual title.

ARE YOU KIDDING ME?

So, false advertisement along with the reluctance to stand behind the product tells me this is a "DEFINITE DO NOT PURCHASE" RV cover. Run the other way, unless you want to throw away $100 to this cheating Canadian company.

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User's recommendation: DO NOT PURCHASE THE CHEAP PRODUCTS WITH HORRIBLE CUSTOMER SERVICE

Resolved
Ohm Boa

Resolved: Great Customer Service

Updated by user Dec 02, 2022

Company fixed the issue and I have been provided with product replacement. Contacted the seller and they worked with me on getting a replacement cover.

Original review Dec 02, 2022
Deandra was great to work with! She honored a replacement for a 5th wheel cover that had ripped as a one time curiosity as we were over our 30 days. Very pleasant and easy to work with. Thank you for your great customer Service. CS
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Pros:
  • Great customer service

Preferred solution: Replacement cover

Earl B Nlv
map-marker Taylor, Michigan

My part

One part was Brand new the other part was rusty and used And the 3 Chrome pieces are missing. I ordered it from. Amazon.
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Loss:
$40

Preferred solution: No

Greta T Jeg
map-marker Lafayette, Louisiana

Review

I purchased a side by side cover and after just seven months it split in half right down the middle.I was told I was just over the return time!! Really it was junk wasted money.Will always remember this brand any never purchase anything again.
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Loss:
$34

Preferred solution: Full refund

User's recommendation: After thirty days don't try to return no warranty but the thirty days if unused.

Joe M Hhh

Pissed Off

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KapscoMoto - Pissed Off
I bought a $22 scooter cover from them. It was Too Small. I was going to send it back and pay more for a larger one until they coped an Attitude and demanded photo proof it was too small Formal complaint to FTC and they broke down like a cheap Kmart. Watch
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Preferred solution: Apology

Anonymous
map-marker Lake Villa, Illinois

TERRIBLE CUSTOMER SERVICE

I rate Krapsco ZERO stars. I ordered lift gate struts, received the wrong struts. Krapsco wanted photo proof. I sent the photos that clearly showed that the mounting was wrong, Krapsco response "it's the correct part". After a few more e-mails they agreed I could return the part. I had to pay to ship their mistake back.
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Loss:
$34
Pros:
  • Nonr
Cons:
  • Customer service
  • Restocking fee and return shipping fee

Preferred solution: Full refund

User's recommendation: Don't do business with this company!

Anonymous
map-marker Cambridge, Ohio

2 1/4"Spiked Black Motorcycle Handlebar Pullback Risers (1"bar) is DEFECTIVE!!!!!

The screws packaged in this kit are too short..The screws going into top clamp are only 2" allowing them into bottom clamp only 1/4-1/2" deep, 2-3 threads deep. They won't handle the torque and will cause the Risers to pop off releasing the handlebars!!!!!!!!!! Pull them from your stock immediately. I have contacted the National Highway Safety Commission, Office of Defective products...
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User's recommendation: DO NOT BUY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anonymous

Terrible customer service

I ordered a set of 24 chrome lug nuts for my Ford F150, but only received 20. I talked to three different customer service representatives and got nothing but a runaround. I would never order anything from them again and advise other potential customers to be wary of dealing with them.
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Preferred solution: Apology

User's recommendation: Avoid

Anonymous

I want to send a Picture

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KapscoMoto - I want to send a Picture
KapscoMoto - I want to send a Picture - Image 2
I'm not complain, I am very happy how my bike looks with the Krator Kit and the mirrors.
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Carole B Arh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

They messed up the order

Risers are wrong size. Already sent pics. Need to send risers back &;;;get reimbursed. How do i get a return shipping label?
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MiguelAngel R

I ask for return label, never come..

I ask for returned label, but they ask for picture of the items, I dont liked..
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Loss:
$90

Preferred solution: Full refund

User's recommendation: not all it is, like they said

Donald C Zwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Will not pay for return shipment.......***********

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I purchased a motorcycle battery through Amazon ... The Amazon search site directed me to a certain battery, i purchased it and it turned out to be the wrong battery. Amazon directed me to call KapscoMoto for return shipping instructions. KapscoMoto refused to pay for return shipping.... the best advice i can give everybody is to go to a retail store close to you and buy it locally, they will accept returns,if u happen to purchase the wrong battery.... this is the second motorcycle battery, that i'm eating.... LESSON LEARNED
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Loss:
$36
Pros:
  • Good prices
Cons:
  • Not a good site to order motorcycle batteries

Preferred solution: Full refund

User's recommendation: GO TO A RETAIL BATTERY STORE TO BUY MOTOR BATTERIES.****

Anonymous
map-marker Riverview, Florida

Need wiring diagram for MT031smoked tailight

Your product is trash. After several attempts to talk with someone I'll just take this lost and spend my money elsewhere.
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User's recommendation: Find a different company with better products to spend your money.

Anonymous
map-marker Northumberland, Pennsylvania

Bought a rv cover

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cover ripped in less than 5 months they would not take a return or replace.
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User's recommendation: piece of *** company, there in it to sell cheap merchandice for profit and not back it, just lioke china!!!

Kess C

Still waiting on my return sticker

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I have been trying since October to get a return label for a motorcycle battery
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Loss:
$42
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

About

Summary

KapscoMoto is one of the largest providers of parts and accessories for motorcycles. Company's assortment includes LED Integrated Tail Lights, Headlights, Signal Lenses, Camera GPS Mounts, Swingarm Spool Sliders, Foot Pegs, Fender Eliminator and many more. KapscoMoto offers high quality products from world's leading brands at affordable prices. KapscoMoto delivers both to the United States and Canada. Shipping is free. For many years KapscoMoto has been providing professional and amateur bikers with accessories and inventories for their vehicles. KapscoMoto provides accessories and inventories for such motorbikes as Harley Davidson, Honda, Suzuki, Kawasaki, Ducati, Triumph, Yamaha and many more.

KapscoMoto reviews and complaints

KapscoMoto is ranked 193 out of 1162 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

American Express

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